Initial Setup for your Voicemail Box

  1. To Login to your voicemail box for the first time:

    1. Using your IP-phone, dial *97

    2. Pick up the headset or press the speaker button.

    3. When asked for the passcode, enter 0000 and then press #. (If your passcode was migrated from another system, it may not be 0000. Contact support if you cannot access your mailbox.)

  2. To reset your PIN:

    1. Press 5, then 6. Enter a unique passcode then press #.

  3. To record your greeting:

    1. Press 1, 1, record greeting (number 1) at the tone. Press # to end the message.

    2. Press 2 to save the recording, or 3 to re-record (go back to step 1)

    3. Once your recording is saved, you need to press 2, and then 1 to select the recording you made as active.

  4. To record your name:

    1. Press 3 to record your name. Say your name and press # to end.

    2. Press 2 to save the recording, or 3 to re-record (go back to step 8)

    3. Press 2 to listen to your recorded message. Press 1 to re-record. When finished, press *.